PRIVACY POLICY

 

In accordance with the Australian Privacy Principles (APP) under the Privacy Act 1988.

DATA CONTROLLER

The data controller is Tmi Heidi Klinga.

CONTACT FOR DATA MATTERS

Heidi Klinga, heidi@klingacoaching.com.

NAME OF THE DATASET

Tmi Heidi Klinga Client Database.

PURPOSE OF THE DATASET

Personal data is processed for billing, payment collection, customer relationship management and maintenance, and for statistical purposes. Customers have the right to object to the use of their data for direct marketing by notifying the data controller.

INFORMATION INCLUDED IN THE DATASET

  • Name

  • Age

  • Email address

  • Gender

  • Order details

  • Information provided by the customer related to customer relationship management and/or marketing

REGULAR SOURCES OF INFORMATION

Name and other contact details are collected based on the customer relationship or contact with Tmi Heidi Klinga.

DISCLOSURE OF DATA

Personal data is not disclosed to third parties unless required by law or explicit consent has been obtained from the individual.

DATA RETENTION PERIOD

Expired and unnecessary data is destroyed appropriately. The personal data defined in this privacy policy will be retained only as long as necessary. Due to obligations under the Australian Taxation Office (ATO) regulations or other relevant laws, data may be retained longer than the periods outlined here.

RIGHTS OF THE DATA SUBJECT

In accordance with the Privacy Act 1988 and the Australian Privacy Principles, data subjects have the right to request access to, correction of, or object to the use of their personal data.

Data subjects are entitled to check the personal information held about them in the database.

To access or update personal data, data subjects must submit a signed and dated request to heidi@klingacoaching.com.

If a data subject believes their information is incorrect or incomplete, or has been processed in violation of this policy or applicable laws, they have the right to request correction, deletion, or restriction of their data. Tmi Heidi Klinga will make the necessary adjustments upon the request of the data subject.

DATA SECURITY

The data controller’s information systems and files are protected by the technical security measures commonly used in business operations. Access to the data is restricted to authorized personnel only, and access rights are granted based on the personnel’s role and responsibilities.